Privacy Policy

Region Fire Protection LLC · Effective date: March 23, 2026

Region Fire Protection LLC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit regionfire.com, contact us by phone, or communicate with us via text message (SMS/MMS).

01Information We Collect

• Contact information: name, company name, email address, phone number, and mailing address.
• Service information: property address, type of fire protection system, and inspection history.
• Communications: records of phone calls, emails, text messages, and inquiries.
• Technical data: IP address, browser type, and website usage data collected through cookies.

02How We Use Your Information

• To provide fire protection inspection, testing, and repair services.
• To schedule appointments and send service reminders.
• To send transactional text messages (SMS/MMS) related to your account, appointments, or emergency service requests.
• To respond to inquiries and provide customer support.
• To send promotional materials where permitted.
• To comply with applicable fire codes, regulations, and legal obligations.
• To improve our services and offerings.

03Text Messaging (SMS/MMS)

By providing your phone number, you consent to receive text messages from Region Fire Protection. Message frequency varies depending on your service needs and preferences (up to 4 messages per month). Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP.

We do not sell, rent, or share your phone number or text message consent with third parties for their marketing purposes.

04How We Share Your Information

We do not sell your personal information. We may share information only in the following circumstances:

• Service providers: We may share information with trusted vendors and subcontractors who assist in delivering our services.
• Legal compliance: when disclosure is required by law, regulation, or legal process.
• Business transfers: in connection with a merger, acquisition, or sale of business assets.

05Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Inspection records may be retained for a minimum of five (5) years in accordance with applicable fire protection regulations.

06Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

07Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

08Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

09Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your information, subject to legal retention obligations.
• Opt out of marketing communications or text messaging at any time.

10Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Continued use of our services after any changes constitutes your acceptance of the updated policy.

11Contact Us